OVERALL SATISFACTION
Overall, how satisfied are you with your cooperation with Salmön+Salmön?
(Scale: 0 = not at all, 10 = absolutely)
Would you recommend Salmön+Salmön to others?
(Scale: 0 = not at all, 10 = absolutely)
COOPERATION & COMMUNICATION(Scale: 0 = not at all, 10 = absolutely)
How would you rate the communication and accessibility of the Salmön+Salmön team?
(Scale: 0 = not at all, 10 = absolutely)
Did you feel sufficiently heard and understood during the process?
(Scale: 0 = not at all, 10 = absolutely)
How do you rate our way of working together (flexibility, commitment, transparency)?
(Scale: 0 = not at all, 10 = absolutely)
CREATIVITY & STRATEGIC ADVICE
To what extent did the creative work meet your expectations?
(Scale: 0 = not at all, 10 = absolutely)
How valuable did you find the strategic advice we offered?
(Scale: 0 = not at all, 10 = absolutely)
Do you feel our solutions had an impact on your brand/goals?
(Scale: 0 = not at all, 10 = absolutely)
PROJECT MANAGEMENT & PROCESS
How would you rate the course of the project in terms of planning, deadlines and structure?
(Scale: 0 = not at all, 10 = absolutely)
How clear did you find our approach and methodology during the project?
(Scale: 0 = not at all, 10 = absolutely)
RESULTS & IMPACT
To what extent do you feel the solutions delivered contributed to your business or marketing goals?
(Scale: 0 = not at all, 10 = absolutely)
What do you think is the strongest result of our cooperation?
(Scale: 0 = not at all, 10 = absolutely)
Open Question
What did you think was the most positive aspect of our cooperation?
What do you think we could improve?
Do you have any other comments or suggestions?
NPS (Net Promoter Score)
How likely are you to recommend Salmön+Salmön to a colleague or friend?
(Scale: 0 = very unlikely, 10 = very likely)
