Helping a B2B client making sustainability and employer branding tangible

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Geysen is a Belgian company specializing in industrial maintenance, founded over 30 years ago. The family business started small in the recycling sector but evolved over the years to a profitable mid-sized company with more than 180 employees.

Hoy en día se dedican a la subcontratación de técnicos altamente cualificados y al apoyo a las industrias en proyectos específicos de tamaño medio a medida.

The Challenge

At Geysen, our growth strategy journey involved a comprehensive repositioning effort, seeking new markets, and fostering sustainable growth, all while reinforcing our commitment to employer branding. Facing the challenge without an in-house marketing team, we embraced a unique approach — Marketing as a Service.

The Solution

Our multidisciplinary team, featuring a dedicated senior expert embedded within Geysen Management Team, became the driving force behind our strategic initiatives. The absence of an internal marketing team didn’t hinder us; instead, it prompted the creation of a dynamic partnership. This collaborative effort allowed Geysen to harness a 360-degree digital and strategic marketing expertise without the need for substantial investment in multiple marketing profiles.

Skills have been used combining branding, creation of WordPress website, content creation, copywriting, creatives, capturing data and turning it into insightful dashboards. The presence on site ensured a full participation and exchange with the C-suite and staffing. In 3 months time the basics had been put in place and marketing automation could be started. Scope: nurturing the existing customer database and cross-sell.

We established ‘The Geysen Academy,’ a strategic move to strengthen a vital Unique Selling Proposition (USP) in industrial maintenance. By elevating OEM partnerships to a strategic level, our focus is on achieving ‘first-time-right interventions.’ This approach not only sets Geysen apart in a competitive market but also serves as a key strategy in the midst of a talent war. The ability to attract and retain high potentials is pivotal for Geysen’s future growth, making ‘first-time-right interventions’ a crucial element in positioning the company for sustained success.

Moreover, we initiated ‘Technicians Without Borders’ as a contribution to the Sustainable Development Goals. This distinctive program currently sends Geysen’s high-potential technicians to regions facing a scarcity of technical expertise for specific infrastructure projects, showcasing our commitment to making a positive impact beyond our immediate sphere.

The Result

Hoy Geysen es reconocida como una marca de confianza. La calidad de las relaciones que establece el equipo de ventas ha mejorado significativamente, las conversaciones se han vuelto más impactantes y la tracción en el mercado es amplia. Esto ha permitido a Geysen forjarse un posicionamiento único, haciendo que la empresa destaque y se convierta en un punto de referencia en el sector.

Services Provided

  • Brand positioning
  • Marketing-as-a-service
  • Construir la Comunidad Italiana desde cero
  • Desarrollo de un sitio web internacional y multilingüe
  • Creación de modelos de personas
  • Mapa del recorrido del cliente

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